Thursday 5 September 2024
I'm sorry the leeches didn't work...
GPs using AI to apologise to patients, investigation finds
British doctors are using AI to respond to patient complaints to make their job easier, according to a medical group.
A report by the Medical Defence Union (MDU), who offer doctors legal advice, warns 'some doctors are turning to artificial intelligence programs like ChatGPT to draft complaint responses for them'.
The body says doctors have been 'allured' by the opportunity to 'make everyday tasks easier'.
I'm sure Ed Miliband is looking at this wheeze as a way to send automated apologies to victims of Net Zero. This quote seems generally appropriate -
"Say what you have to say without apologizing, please," said Gwendolen, with the air she might have bestowed on a dog-stealer come to claim a reward for finding the dog he had stolen.
George Eliot – Daniel Deronda (1876)
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2 comments:
In a way, it makes sense for GPs to do that, and can be seen as part of CP Snow's "Two Cultures" debate. Doctors spent time and energy understanding hard science, and it would be remarkable if they could write as well and persuasively as those who majored in the arts and humanities. They'ļl use technological help in the same way that lawyers and journalists download an app to monitor their blood pressure, without knowing anything about the numbers and concepts behind it.
Sam - that's probably how it will go, the GP will dictate something and the AI will tidy it up for sending out. How that process develops could be interesting, because the unforeseen seems likely to lend a hand too.
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