Andy Ayim has a fine Centre Write piece on the way we do not reward merit. As Ayim succinctly puts it, we pattern-match for resemblance instead.
Britain is an HR mirrortocracy
Growing up as a kid in Tottenham, I felt limitless, as though I could be anybody and everybody. I spent my formative years, as any kid does, feeding my curiosity, playing and learning in and out of the classroom. My local community centre was where I made most of my friends back then, playing or talking about football. I wanted to stand out, show off what I was good at and make my parents proud.
Along the way that changed. Over the years, through interactions with my parents, teachers, media and the local community, I slowly shrank, desperately wanting to fit in. I was becoming a restricted version of myself to get good grades at school and, later, to do well in the job I was hired for. We all have a version of that story: the trade-off between belonging and fulfilling our potential.
I have come to believe that Britain has its own version, too. Are we, as a nation, playing it small? Or being all that we can be?
We tell ourselves we are a meritocracy: a flattering myth that talent rises, that merit is rewarded, that where you start off in life does not limit where you end up. But look closely at who actually gets to lead in business and public life. We do not reward merit so much as we pattern-match for resemblance. We promote the people who look, sound and think like the people already in the room. We take shortcuts to look for people we went to school with, people we previously worked with: people like us.
The whole piece is well worth reading as we wonder what the difference will be between Keir Starmer and Andrew Burnham as UK Prime Minister.
Through the course of my job, I have asked thousands of managers the same question. Who was your favourite teacher in school? What did they do? How did they make you feel? What impact did they have on you? Almost no one replies it was the teacher’s degree or technical skills. It is always the soft skills that surface. “She believed in me.” “He inspired me. “They supported me,” and so on.