NHS says Microsoft Copilot rollout could save ‘millions of hours’ a month
More than 500,000 staff in England will be given access to the AI administrative-support tool after a major health service trial found average time savings of 43 minutes a day
NHS England has announced that it will provide more than 500,000 staff with access to Microsoft 365 Copilot by the end of October after a trial found large potential time savings.
If 500,000 staff save 43 minutes per day in an 8 hour day, then that sounds like an NHS which could manage with nearly 45,000 fewer staff.
Alternatively -
Rob Thompson, chief digital, data and technology officer at NHS England, said the health service is keen to embrace cutting-edge technology.
“This Microsoft partnership will mean staff can be freed from admin so they can focus more of their time on what matters most – improving care for patients,” he said. “Innovations like this will help drive NHS productivity so patients can get the treatment they need sooner and there is better value for taxpayers. The potential to save NHS staff around two days of admin time every month could be a gamechanger for patients. As part of our 10 Year Health Plan, we’re making sure every pound is spent on cutting waiting times and boosting care”.
3 comments:
An interesting - and sadly all too predictable - 21st century variant of Parkinson’s Law.
While working as a student temp in Legal Aid and Housing Benefit filing departments, I had the chance to observe at first hand (and via a stern talking-to) the many ingenious strategies deployed under the supervision of the office Queen Bee to ensure that the pace of work never exceeded glacial even when the new computer databases were brought in.
I wonder what their modern counterparts in the NHS will come up with…
"Rob Thompson, chief digital, data and technology officer at NHS England, said the health service is keen to embrace cutting-edge technology."
I don't think so mate. From my observation patient notes are often moved around by people pushing trollies - despite plans to computerise the NHS more than 20 years ago.
Macheath - that sounds like a useful early lesson. I've never worked in an office, but it often comes across as the kind of environment where there is always something available to pad out the time until morning tea break, lunch break, afternoon tea break and that indeterminate period where there is no time to do anything else before it all shuts down for the day.
DJ - that's just what I see in my hospital visits, hefty files for every patient plus more paperwork generated by each visit. During my last visit less than two weeks ago, Mrs H and I were wondering where it is kept, because there must be tons of it.
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