During my working life, the daily grind became more
bureaucratic year by year as central government tightened its ever more detailed
grip on everything we did. Not an uncommon experience I imagine. Yet on the
whole this was not a huge problem as most of us adapt if we don’t look back and
hanker for what might have been.
Adapting though – that’s the problem with bureaucracy. Many
middle class people have a deep aversion to uncertainty, particularly when it
concerns their personal future. Bureaucracies appear to offer certainty in an
uncertain world. In most cases the offer is genuine and bureaucrats know it.
Government bureaucracies are, to paraphrase Trotsky - vast internal mutual
support structures, mutual protection structures more or less isolated from the
people they supposedly serve. Bureaucracies like it that way.
Suppose you are a qualified bureaucrat, professionally
competent in some aspect of working life. Here’s the dilemma for those of
us not especially gifted within our chosen profession. Suppose we assume that
90% of the people within any profession cannot be described as especially
talented. This group would be the plodders plus the bottom 10% who shouldn’t
even be there. The problem is - the pedestrian majority in any profession may
find it easier to be an expert bureaucrat than an expert professional. Maybe a
bit of both where the bureaucrat is dominant.
In which case it may be easier to be a bureaucrat scientist
rather than a scientist, easier to be a bureaucrat engineer than an engineer,
easier to be a bureaucrat expert than an expert. In many cases it may be far easier
to be a bureaucrat professional than a talented professional. Perhaps more
rewarding too.
Bureaucracy is not intellectually difficult. It doesn’t
present us with problems demanding unusual professional proficiency. Follow the
system and if the system doesn’t cover the situation pass the problem up the
chain or over to the committee. This is the bureaucratic system and it works.
It isn’t necessarily satisfying but it works and is easily learned. Learn how
the system works and run with it. Or add more rules to the system if you are in
a position to do it. Many are.
Observation suggests that bureaucracy undermines professional
expertise in just this way. It is easier to be bureaucratically expert than
genuinely expert in almost any profession. Bureaucracy creates a slippery slope
down which professionally qualified people may slide in relative ease and
comfort.
Government bureaucracies are inevitably totalitarian in that
there system is the only system. In other words they inevitably evolve an
ingrained political culture based around survival. The bureaucracy must survive
– this is the prime directive. There are many others all having survival as
their prime focus.
Never resolve problems - contain them. Keep hold of and
wherever possible expand the budget. Avoid any kind of external appraisal.
Delegate responsibility up or down the food chain unless success is assured.
Avoid scandal because that attracts attention. And so on. Bureaucracies have an inbuilt tendency to degrade their own professional expertise.
Not a trivial problem.
Not a trivial problem.
5 comments:
I think you may have rediscovered this https://www.jerrypournelle.com/reports/jerryp/iron.html
Just look at one of the most top-heavy self-serving bureaucracies we've got - the blessed NHS. Many of the layers have forgotten why they are there.
Anon - thanks for the link, I'll take a look. The name rings a faint bell but that's all. From a quick look, I don't entirely agree with him. To my mind his second group doesn't so much gain and keep control of the organization, it accepts a wider and older bureaucratic culture. Maybe it amounts to the same thing but I'd say the point it worth making.
Jannie - unfortunately the Labour party needs it as a political totem and until that changes we seem to be stuck with it.
There was a recent report on the NHS which sadly I cannot find now, but it had some figures on management over a period of time, 30-40years ? which showed a rise from 5% to over 25% in that sector, it is like Topsy, just keeps on growing.
Wiggia - it's what bureaucracies do unfortunately. Not easy to control either.
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