NHS sees patients as an inconvenience, says new boss
The NHS sees patients as an “inconvenience” and has “built mechanisms to keep them away”, its new boss has said.
Sir Jim Mackey said the health service was too often “deaf” to criticism, “wasted a lot of money” and deployed far too many “fossilised” ways of working that had not changed since its foundation in 1948.
In his first interview since becoming head of the NHS, Sir Jim told The Telegraph the health service had “made it really hard” for patients to get the care they needed.
Easy diagnosis, but let's see how treatment goes under a Labour government...
Take three Targets every day...
Forever
2 comments:
One coming up tomorrow at Orphans about the services the NHS is planning to scrap, e.g. 2012 Healthwatch England. Just adds to the malaise ... is it forcing us private?
There are a lot of good bureaucrats, nurses, and doctors in the NHS. Unfortunately there's a fair sprinkling of layabouts. When you get a concentration of layabouts in a particular location things can go bad very quickly.
Getting rid of the layabouts would do wonders for the NHS - but they have adopted the camouflage of our 'world beating NHS' (ha!) and would need some winkling out.
You will know when the NHS is on the mend when *everyone* (including colleagues and unions) accepts that processes to thin out the layabouts are in place.
I wouldn't hold your breath.
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