Routine comes down like twilight on a harsh landscape,
softening it until it is tolerable. The complexity is too subtle, too varied;
the values are changing utterly with each lesion of vitality; it has begun to
appear that we can learn nothing from the past with which to face the future —
so we cease to be impulsive, convincible men, interested in what is ethically
true by fine margins, we substitute rules of conduct for ideas of integrity, we
value safety above romance, we become, quite unconsciously, pragmatic.
F. Scott Fitzgerald - The Beautiful and Damned (1922)
The other day, Mrs H had to contact our GP surgery because
of an intermittent issue which requires a prescription. She made contact
through an online system, was phoned by a doctor within a couple of hours and the same afternoon I
collected the prescription which had been transmitted electronically to the pharmacist.
The smooth competence of the overall routine was mostly down
to computer systems which even in the past decade or so have been improved,
sorted and extended. This appears to be one of the major gains from
computers – sorted routines rather than artificial intelligence. Maybe this is
the real monster.
In a technical sense the doctor could have been any doctor
anywhere in the world, although for that to happen we would need global
integrity as well as global computer routines. Maybe that will come over time as we
substitute rules of conduct for ideas of integrity.
Ah yes – rules of conduct. That one moves us on from Mrs H
contacting our GP surgery to the coronavirus debacle. As we know, the UK Coronavirus
Act 2020 was recently passed by 484 votes to 76, a majority of 408. By a huge majority MPs voted to extend government control over all aspects of our lives.
As
things stand, this implies some permanent level of routine control over all aspects of our lives. Sorted computer routines are already being embedded in the
process. Those which are not yet sorted will be sorted one way or another and vast numbers of voters are
likely to be quite happy with that.
Routine comes down like twilight on a
harsh landscape, softening it until it is tolerable. And it will be
tolerable – for most.