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Tuesday, 23 September 2025

One point below ‘acceptable’



Legacy tech: HMRC rates its technical health at 3 out of 5 – one point below ‘acceptable’


Chief executive reveals that the tax department begins a major £1.6bn programme of upgrade work from a position that is less than acceptable and well below what is considered ‘ideal’

“‘Technical health’ is defined as the strength of HMRC’s ongoing relationship with its technology estate,” he wrote. “Poor technical health increases the risk of service failure, security breaches, and operational inefficiencies.”


Sorry Chancellor, we can't do sums of that type at the moment.

3 comments:

Tammly said...

So that's HMRC upgraded. Now what shall we do with the Government?

A K Haart said...

Tammly - scrap it and start again with better components seems to be the only option.

Doonhamer said...

Can their new technology provide a translation of what he said?
We are now in the decimal world, courtesy of France, so can we have scores out of ten, or one hundred? 4, plus or minus 0.5 out of 5 does seem very accurate.
And now many extremely clever people are collating this very important data. ?While showing their working in the margin.
And how many even more clever people are checking their working?