It is more from carelessness about truth than from intentional lying that there is so much falsehood in the world.
Samuel Johnson quoted in Boswell's Life of Samuel Johnson
Memories of my younger days suggest that institutions had
more integrity than is the case today. The Post Office, the BBC, the AA, the
police, the local council and even the government may have been stuffy and
somewhat inefficient, but were not generally regarded as mendacious.
Today institutions have changed for the worse – they tell
lies. Usually lies of omission, Johnson's
carelessness perhaps, but still lies. I could be looking back through rose-tinted
spectacles of course, but I’m not too sentimental, I don’t actually want to go
back to driving an
Austin A40. In any case, there is a reasonable explanation for the mendacity of modern institutions and that’s public relations.
A few decades ago, institutions may have had their press office to
deal with newspaper reporters and even a rare visit by a chap from the BBC, but
they were much less inclined to put out a message so dripping with positive
spin that it may as well be a barefaced lie.
Modern institutions have their off-days, but are far more inclined to defend the indefensible, if necessary for years. They are far more inclined to put out press releases which don’t even
tell half the story, manufacture stories from nothing and generally exaggerate,
misinform and mislead.
That would be bad enough, but all this positive spin promotes
institutional mendacity. That in turn promotes mendacity among employees. It attracts
those who are more inclined towards shading the truth, influences career progression,
seeps into the culture, infecting everyone without the integrity to resist.
Institutions were always an important part of our culture. The
BBC, the police with their whistles, bicycles and truncheons, the local council
and the local bank. Again it’s worth wiping those rose-tinted spectacles in
case they are misted up with nostalgia for a more honest past, but I don’t
think it is all nostalgia.
The mendacity of institutions is genuine and most of it
seems to be down to PR. How are we supposed to build a culture on lying?