Legacy tech: HMRC rates its technical health at 3 out of 5 – one point below ‘acceptable’
Chief executive reveals that the tax department begins a major £1.6bn programme of upgrade work from a position that is less than acceptable and well below what is considered ‘ideal’
“‘Technical health’ is defined as the strength of HMRC’s ongoing relationship with its technology estate,” he wrote. “Poor technical health increases the risk of service failure, security breaches, and operational inefficiencies.”
Sorry Chancellor, we can't do sums of that type at the moment.
6 comments:
So that's HMRC upgraded. Now what shall we do with the Government?
Tammly - scrap it and start again with better components seems to be the only option.
Can their new technology provide a translation of what he said?
We are now in the decimal world, courtesy of France, so can we have scores out of ten, or one hundred? 4, plus or minus 0.5 out of 5 does seem very accurate.
And now many extremely clever people are collating this very important data. ?While showing their working in the margin.
And how many even more clever people are checking their working?
Doonhamer - showing their working in the margin? They never do that, they would have to say whose guesses they were collating and the weighting applied to each guess based on DEI criteria.
" 3 out of 5 – one point below ‘acceptable’"
so 4 out of 5 would be 'acceptable'?
on my usual five 'star' scale 3 is median, 'will do', acceptable because there is nothing better. So on that basis I'd rate them at 2, not good enough, could do better. Need to aim higher; no. not everyone can have five stars, nor even 4, not everyone is that good. But try having higher standards to aspire to.
djc - yes, 3 is median so ought to be good enough. Presumably it is good enough at the moment, because we only hear the usual gripes about HMRC. No doubt they want some expensive new IT kit and this 'scale' is there to push it along.
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